We're here to help.
Whether you have a question about an order, our collections, sizing, shipping, returns, collaborations, or anything else, we'd love to hear from you. Our team is committed to providing thoughtful support and aims to respond to all enquiries as quickly as possible.
How do I reach customer support?
Email info@voulezvousbtw.com for assistance with orders, products, payments, shipping, returns, or general enquiries.
Who do I contact for business, press & partnerships?
The same address — info@voulezvousbtw.com — for wholesale enquiries, retail opportunities, collaborations, press, media, or business partnerships.
When will I get a reply?
Within 1–2 business days. Customer service hours: Monday – Friday, 9:00 AM – 6:00 PM (CET/CEST).
Helpful links
Frequently Asked Questions · Shipping & Returns · Size Guide