We're here to help.
Whether you have a question about an order, our collections, sizing, shipping, returns, collaborations, or anything else, we'd love to hear from you. Our team is committed to providing thoughtful support and aims to respond to all enquiries as quickly as possible.
Customer Support
For assistance with orders, products, payments, shipping, returns, or general enquiries:
Email: info@voulezvousbtw.com
Business, Press & Partnerships
For wholesale enquiries, retail opportunities, collaborations, press, media, or business partnerships:
Email: info@voulezvousbtw.com
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (CET/CEST)
We aim to respond to all enquiries within 1–2 business days.
Helpful Links
Frequently Asked Questions · Shipping & Returns · Size Guide