This policy explains what personal data we collect on voulezvousbtw.com, why, and your rights under the EU General Data Protection Regulation (GDPR).
1. What We Collect
Order data — name, shipping address, email, and (for made-to-measure items) the measurements you provide, processed to fulfil your order. Contact data — messages you send to info@voulezvousbtw.com. Usage data — anonymous analytics and, only with your consent, marketing pixels.
2. Legal Bases
We process order data to perform our contract with you (Art. 6(1)(b) GDPR), respond to enquiries under legitimate interest (Art. 6(1)(f)), and run marketing cookies only with consent (Art. 6(1)(a)).
3. Payments & Processors
Checkout and payment are handled by Shopify; we never see your card details. Shopify processes order data as our processor under its Data Processing Addendum. Shipping carriers receive only the data needed to deliver your order.
4. Cookies & Pixels
Essential cookies keep the shop and bag working. Analytics and advertising pixels (such as the Meta Pixel) run only after you give consent via the cookie notice, and can be withdrawn at any time.
5. Retention
Order records are kept as long as required by tax and commercial law; enquiry emails for up to 24 months; consent-based data until you withdraw consent.
6. Your Rights
You may request access, rectification, erasure, restriction, portability, or object to processing at any time: info@voulezvousbtw.com. You also have the right to lodge a complaint with your local supervisory authority.
This document is provided as a working policy and should receive a final review by a qualified legal adviser before high-volume trading.